| Issue ID | 1240231 |
| Internal NHTSA # | 10794787 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C350 |
| Model Year | 2008 |
| File date | 17/11/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | My 2008 c350 failed to start without warning, i called aaa to come check the battery and they said the battery was good. I also noticed that my steering wheel would not unlovk when the key was inserted. I called aaa again and requested to have my car towed to the dealership to investigate the issue. The dealership called to tell me that my steering column and eis both failed and it would cost around $1500 to replace. I went on the mbusa forum website and found hundreds of owners that have had the same problem, i even saw a campaign number listed for the eis. If these defects are known issues and since they fail without warning and could cause the eis to fail and along with the steering column to lock while the driver is driving causing an accident or leaving a family stranded, i'm not to sure why this safety issue has not been recalled and addressed yet. Do we need people to die in vehicle accidents from these parts failing before we do the right thing and recall these defective parts? I'm very thankful that my parts failed when i wasn't driving because i might not be the one writing this complaint, it would be my daughters and wife writing and crying because a known defect was not corrected in a timely manner and it took my life and possibly others. Let's be proactive and not reactive! |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RANCHO CORDOVA, CA |
| VIN pattern | WDDGF56XX8RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |